Click Microsoft User Data folder and drag it to your Desktop.Ĥ. On the Finder, click Go, click Documents.ģ. To resolve the issue, you will have to determine if your database is corrupt by moving the Microsoft User Data folder to Desktop and then launch and use Outlook.Ģ. – The clippings in the Scrapbook disappear. – A blank Office Reminders window appears. – When you perform a search in Outlook, the search results don’t match the criteria that you set. – You can’t find information that you added to Outlook, such as a calendar event or a contact. – Outlook contact entries are not displayed correctly. – Blank lines appear in the Outlook message list or in Outlook contacts. – Outlook items don’t open, or the item that opens is not the item that you selected. – Outlook doesn’t open, stops responding, or quits unexpectedly. Problems associated with a corrupt database includes This error normally occurs if the database is corrupt. To use the database you must rebuild it using Database Utility, then this article may interest you. If when you try to open, send or forward email in Outlook for Mac and you receive this error message: There is a problem with the Office database.